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Cercme, we recognize and respect the privacy rights of individuals, and we are fully committed to complying with the California Consumer Privacy Act (CCPA), which grants residents of California greater control over how their personal data is collected, used, shared, and stored.

As a SaaS platform that may collect personal information from users — such as names, email addresses, contact history, and usage data — we have taken steps to ensure that our practices align with CCPA requirements. This includes offering clear disclosures about the categories of personal information we collect, the purposes for which the information is used, and the third parties with whom it may be shared.

Under the CCPA, California residents have the right to request access to the personal information we hold about them, request deletion of their data (subject to certain exceptions), and opt out of the sale of their personal information — although we do not sell user data to third parties.

We also provide a “Do Not Sell My Personal Information” mechanism where applicable and honor authorized agent requests in accordance with California law. Cercme maintains strict data security practices and ensures all service providers and partners handling data on our behalf also uphold CCPA-aligned standards.

Furthermore, we do not discriminate against users who exercise their privacy rights under the CCPA. We have implemented internal procedures to verify consumer identities before processing data access or deletion requests and have trained our staff to recognize and respond appropriately to CCPA-related inquiries.

For more information or to exercise your CCPA rights, users may contact us directly at privacy@cercme.com, and we will respond within the timeframe required by law. By upholding the principles of transparency, accountability, and consumer empowerment, Cercme strives to protect personal privacy while delivering a reliable and secure customer relationship management experience for all users.